Access Issue While Using New API Key for Self-Reporting Validators

We have a rated account(with company ID: 12c18d43-3c39-4efd-ae3e-1e76370e3779) with you guys that we use for our ETH validators.

I am attempting to self-report a few Ethereum validators using the self-report API endpoint. Our previous API key has expired, but I successfully generated a new key from the console. However, when I try to use the new key with the self-report endpoint, I receive the following response:

{
"detail": "Forbidden. Please head to https://bit.ly/RatedOperatorOnboarding to request access."
}

We were previously able to access this functionality with the old key, and I’m unsure why this is happening now. Could you clarify why the new key isn't working and guide us on how we can restore access to self-reporting?