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Access Issue While Using New API Key for Self-Reporting Validators

Feature RequestAPI


We have a rated account(with company ID: 12c18d43-3c39-4efd-ae3e-1e76370e3779) with you guys that we use for our ETH validators.

I am attempting to self-report a few Ethereum validators using the self-report API endpoint. Our previous API key has expired, but I successfully generated a new key from the console. However, when I try to use the new key with the self-report endpoint, I receive the following response:

{
"detail": "Forbidden. Please head to https://bit.ly/RatedOperatorOnboarding to request access."
}

We were previously able to access this functionality with the old key, and I’m unsure why this is happening now. Could you clarify why the new key isn't working and guide us on how we can restore access to self-reporting?

Posted by Mannan Goyal ·
Status: Completed6 comments

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Comments6

  • Mannan Goyal

    •

    Apr 3, 2025

    @Robert Tiong worked now thanks a lot!

    • Robert Tiong

      •

      Apr 3, 2025

      Awesome. Apologies for the inconvenience. Thank you for raising the issue!

  • Mannan Goyal

    •

    Apr 3, 2025

    {
    "detail": "Internal server error"
}

    @Robert Tiong Getting a 500, as of now, do I need to regenerate the API key?

    • Robert Tiong

      •

      Apr 3, 2025

      @Mannan Goyal Got it. We’ve modified permissions further. Could you try again?

  • Robert Tiong

    •

    Apr 3, 2025

    Hi @Mannan Goyal! Will look into this and get back to you with a solution.

    • Robert Tiong

      •

      Apr 3, 2025

      @Mannan Goyal could you try again now and see if you’re able to self-report?